About giatnhanh
Mission & Values
Connecting everyday needs with those able to meet them – through an experience that is practical, transparent and kind.
We believe a good service doesn't have to start with something grand. Sometimes the value lies in making a familiar need easier to meet, helping users save time and helping service providers reach the right customers.
Giatnhanh's mission is to build a bridge between users' real needs and the shops, household businesses and providers able to meet them. We start with laundry, focusing on improving how users reach the service and how partners connect with customers.
To pursue that mission, Giatnhanh has chosen four core values – GIAT: Gắn kết (Connection), Ích lợi (Benefit), An tâm (Peace of mind) and Tử tế (Kindness). They are not just four words that stand for the brand, but principles that guide how we build the product, work with partners and serve users.
Four values that guide how we work
G – Connection (Gắn kết)
Connecting people who have a need with those able to meet it, creating value for both sides. Giatnhanh wants to shorten the distance between people who need a service and the laundry shops able to provide it.
I – Benefit (Ích lợi)
Offering practical services that make life easier and create balanced benefits for users and partners. Every feature or activity should aim at a concrete use, rather than just adding complexity.
A – Peace of mind (An tâm)
Building a transparent, reliable and responsible experience in every service. Clear information, easy-to-follow steps and the ability to track status are key to giving users peace of mind.
T – Kindness (Tử tế)
Sincerity, respect and responsibility as the foundation of every relationship. Kindness shows in how we listen to users, work fairly with partners and take the commitments we make seriously.